Return of new and unused items will be accepted if received within 45 calendar days of the date you received your order. Return of items sold on our site as used items must be received within 15 calendar days of the date that you received your order. Return shipping is the responsibility of the customer. To begin the return process, please login to your account or access the Return An Order page at the link below:

Return An Order

Returned items must be packaged properly and received at our warehouse undamaged and in new, sellable condition. Please note that new packing material will need to be used for the return of heavy items such as batteries, electric motors, and gas engines. Re-using our packing material may not be adequate. Our packing material is designed for a one way shipment from our warehouse to the customer. Any return where the item is received broken or damaged due to poor packaging (or damaged for any other reason) will receive a reduced refund down to and including $0.00 based on the condition in which it is received. Refunds are for the item purchase price only and will be made only to the payment method of the original order. Shipping charges are non-refundable. Return shipping is the responsibility of the customer.

Shipping Carrier Returns
(Refused Delivery, Return to Sender, Bad Address, Etc.)

All items returned to us by the shipping company (Fedex or USPS) due to customer refusal, incorrect address entered by the customer at checkout, or any other reason beyond our control will be credited for the purchase price of their item, less the cost of return shipping incurred for the item to get back to In other words, the original cost of shipping is for a one way shipment, from our warehouse to the customer shipping address, only. A refused shipment has additional shipping costs on the return trip back to our warehouse. In addition, the original shipping charge will not be refunded. If an item is returned to us due to an incorrect address entered at the time of checkout, it will be processed as a standard customer return and the customer must place a new order if they still wish to receive the item.

Return Processing

Returns are processed in the order in which they are received and you should expect to receive your return credit as soon as your return is processed. Processing times will vary based on the volume of incoming returns and can be as long as 3 weeks from the date your return is received.

Restocking Fees

1. If these items are unopened, the standard return policy applies.
2. If these items are opened, but unused, the item is subject to a 25% restocking fee.
3. If these items show sign of use or attempted installation, they are not returnable per our standard policy.

Returned Orders that Qualified for Free Shipping

Returned orders no longer qualify for free shipping. Orders that originally qualified for free shipping will have the actual outbound shipping cost deducted from the total amount refunded unless the remaining total, minus the refund, is still eligible for free shipping.