Order Cancellation Policy

1. Pre-Shipment Cancellations

  • Orders canceled after payment processing will be subject to a platform processing fee (up to 10% of total order value), applicable even if canceled prior to shipment.

  • Refund Time: Allow additional time for your bank/card issuer to process.

2. Post-Shipment Returns

  • Customers may refuse delivery or arrange self-return (return shipping costs at customer's expense).

  • Refunds processed within 3 business days after:

    • Receiving undamaged goods in original resalable condition

    • Successful quality inspection

    • If received items are damaged:

      • Deduction up to 100% of order value.

  • Deductions applied:

    • Non-refundable original shipping fees

    • Platform processing fee (up to 10%)

  • Refund Time: Allow additional time for your bank/card issuer to process.

Key Notes
◼ Store credit amounts and eligibility determined at sole discretion of [Skrmod]
◼ Credit expiration: 180 days (non-extendable, non-redeemable for cash)