Order Cancellation Policy
1. Pre-Shipment Cancellations
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Orders canceled after payment processing will be subject to a platform processing fee (up to 10% of total order value), applicable even if canceled prior to shipment.
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Refund Time: Allow additional time for your bank/card issuer to process.
2. Post-Shipment Returns
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Customers may refuse delivery or arrange self-return (return shipping costs at customer's expense).
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Refunds processed within 3 business days after:
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Receiving undamaged goods in original resalable condition
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Successful quality inspection
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If received items are damaged:
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Deduction up to 100% of order value.
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Deductions applied:
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Non-refundable original shipping fees
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Platform processing fee (up to 10%)
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- Refund Time: Allow additional time for your bank/card issuer to process.
Key Notes
◼ Store credit amounts and eligibility determined at sole discretion of [Skrmod]
◼ Credit expiration: 180 days (non-extendable, non-redeemable for cash)